Welfare & Attendance

Pastoral System

Student welfare is managed through our Pastoral System. Each student has a Form Tutor who acts as the first point of contact in issues relating to student wellbeing. Tutors are supported by the Heads of Year and Heads of Key Stage who take full responsibility for students in their care. A wide range of agencies will be used to provide support and guidance in a variety of student welfare issues. The Learning and Inclusion Department will offer mentoring, counselling, literacy & numeracy support as well as a range of personalised programmes.

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Welfare Room

There is a Welfare Officer and several First Aiders who are on-call for students who have sustained an injury or feel unwell.

The school works with the Borough School Nursing Team to ensure that all vaccination programmes are met and communicated as well as providing advice to our staff and students.

Welfare Room:

  • Provides First Aid for cuts, grazes, burns and for injuries that have just happened
  • Deals with students who are feeling unwell
  • Provides support and care to students with medical conditions
  • Is not able to hand out or administer pain killers. Students may carry their own Paracetamol or Nurofen if parents feel that they are well enough to be in school

Parents are expected to:

  • Provide information about their child’s medical condition on the Emergency Contact Form before the child starts at Ada Lovelace
  • Update the school concerning any changes regarding their child’s medical condition
  • Work with the school in the creation of the care plan where necessary
  • Provide the school with any necessary medication ensuring that is in date, in its original packaging and pharmacy labelled. The medication should be handed into Reception with a medication permission form .

If students feel unwell whilst at school:

  • During lesson or an extended elective, students should speak to the teacher and ask to go to Welfare. The teacher should give the student an EXEAT card and the student should report to the Student Reception before going to the Welfare Room
  • During break or lunch, students should report to the Student Reception before going to the Welfare Room
  • Whilst on a trip, students should speak to a teacher, the trip leader or their group leader. The appointed person may administer emergency first aid if necessary
  • Students who report to the Welfare Room will not automatically be sent home. Students will be assessed by the Welfare Officer or a member of the First Aid Team and will be sent back to class if they are well enough

Student feeling unwell before school:

  • Students should be kept at home if they are not well enough to attend school
  • Students should be kept off school for 48 hours if they have vomiting or diarrhoea
  • Parents must notify the school on each day of their child's absence (see Attendance section below)
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Parents are expected to comply with all national regulations regarding student attendance and punctuality.

  • Punctuality
    Students must ensure they are in their form room no later than 8.15am. Students will be marked in ‘late’ if they arrive after 8.15am. If students arrive late for school, they must make sure that they report directly to the school Reception in order to be signed in late - they must not go straight to form time, assembly or a lesson. Students will automatically receive a 30-minute same-day detention if they arrive late to school (after 8.15am).
  • Daily Absence Reporting:
    If your child is going to be absent from school due to illness, you must email [email protected] or call the school and leave a message on the absence line it is not necessary to speak to a member of staff as all messages are picked up. Notification of absence due to illness should be made before 8.00am each day of the absence. If your child is absent from school for 3 or more days, a medical note or supporting document will be required. Please note that absences will be mark as unauthorised if no confirmation of absence has been received.
  • Medical Appointments:
    If you know in advance that your child is going to be absent from school for a justifiable reason (e.g. for a medical appointment) you should email as above or you can bring a letter giving the reason and details, to the school office. Notification of absence should be made to the school as soon as possible. Parents should inform their child of the appointment details. It is the child’s responsibility to report to the school reception at the correct time - we will not be able to collect your child from class. Students must sign out at reception before leaving the premises and will be required to report to reception to sign in if they are returning to school later on.
  • Absence requests:
    All requests for leave of absence must be made to the school by completing a leave of absence form, which can be found here. The school is not allowed to grant leave of absence unless under exceptional and documented circumstances. Leave of absence for holidays is no longer permissible under government guidance (November 2013). The school has to warn parents that if you take unauthorised leave of absence then you will be liable to a fixed penalty fine issued on our behalf by the local authority.
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Financial Help

Help is available for parents on certain benefits. You can get free school meals by registering with your local council. If you have been registered at any point in the last 6 years then you will be eligible for help with the cost of music tuition, trips and other extra curricular activities. Registering also helps the school get more funding. Some councils also provide help with travel costs, music instrument purchase and the cost of school uniforms.

You can find out how to register with local councils in our area here:

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